This Privacy Policy explains how Bloom Atelier handles personal data in connection with its website, consultations, quotations, bookings, and event-related services in Chile.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or objection to certain processing. You may also ask for clarification about how your data is used and whether it has been shared in the course of providing services.
To protect privacy, we may need reasonable information to verify a request before responding. We will review the request, confirm whether any legal exception applies, and respond within the period required by applicable law or within a reasonable time if no specific period applies.
We retain personal data for the period needed to manage inquiries, deliver services, complete transactions, maintain business records, and meet legal obligations. When data is no longer required, we delete it or anonymize it where appropriate, subject to any retention needed for dispute handling, tax, or compliance purposes.
We may update this Privacy Policy from time to time to reflect changes in our services, data practices, or legal requirements. The revised version will apply from the date it is posted, and we may provide additional notice where a change is material.
Use the contact details below for questions about this policy or the handling of personal data.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm bookings, coordinate floral design details, manage deposits and payments, schedule delivery and setup, communicate about event logistics, maintain business records, operate and secure the website, and comply with legal obligations. We may also use limited technical data to understand site performance and improve basic functionality.
We may share personal data with trusted service providers that support website hosting, communications, scheduling, payment processing, delivery coordination, and related operational tasks. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, a lawful request, court process, or a similar legal obligation. We may also share information where needed to establish, exercise, or defend legal claims, or to protect the security and integrity of our services.
We may process contact details, event and order information, communication content, consultation notes, payment-related records, delivery and setup details, and technical data such as device and usage information. Where relevant, we also process preferences shared for floral design, event timing, venue access, and service coordination.
We collect personal data when you submit an inquiry, request a consultation, ask for a quote, confirm a booking, or communicate with us about an event. We also receive data from website forms, messages, payment and scheduling interactions, and automatically collected technical information such as browser type, device identifiers, and site activity.
Our site may use essential cookies to support core functions, preference cookies to remember limited settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent, depending on their purpose and duration.
You may limit or delete cookies through your browser settings, and some browsers allow you to block certain categories of cookies. If you disable non-essential cookies, parts of the site may not function as intended, including form convenience features and usage measurement.
